Value
Fit
Customer
Services
Primary functions
- Provide regulatory officers with a mobile, responsive app (R4Q)
- Support end-to-end regulatory workflows and field activities
- Deliver integrated dashboards and reporting
- Enable frequent service visits and compliance oversight
- Ensure data accuracy and consistent regulatory outputs
- Connect with other systems for streamlined information flow
Pain relief
How pain is reduced
- Reduces risk of data loss through improved system integration
- Minimises disruptions to regulatory work with intuitive design
- Reduces training and maintenance costs with an updated codebase
- Addresses inefficiencies with streamlined, user-centred workflows
- Reduces exposure to complaints and reviews with consistent processes
- Decreases outage and support costs
Gain creators
Exciting new benefits
- Increases efficiency and consistency in regulatory activities
- Enables better, evidence-based decision making
- Enhances overall regulatory performance and oversight
- Improves user satisfaction through intuitive and modern design
- Contributes to better outcomes in health, safety, wellbeing, and education for children
- Aligns with strategic goals of service innovation and performance improvement
Jobs
Tasks I need to do
- Visit early childhood education and care (ECEC) services
- Monitor and enforce compliance with regulations
- Record, access, and analyse service data
- Make timely and informed decisions to support child outcomes
- Provide evidence and reporting for oversight and review
Pain points
Things that frustrate me
- Limited access to reliable tools in the field
- Inconsistent or inaccurate data collection
- Disconnected systems and manual processes
- High cost and time requirements for training on outdated systems
- Risk of non-compliance due to poor system support
Gains
Benefits I'd welcome
- Faster, easier service visits with fewer disruptions
- Accurate, real-time data at my fingertips
- Tools that support consistent regulatory decisions
- Reduced manual effort and clearer workflows
- Better support for achieving positive outcomes for children