Value
Fit
Customer
Services
Primary functions
- Standards & practices
- Style guides
- API visibility
Pain relief
How pain is reduced
- Clear, concise, timely and accurate information
- Open and responsive tools
- Rapid feedback and support tools
- Live support
Gain creators
Exciting new benefits
- Open sandbox and Test harnessing
- Smart support bots
- Downloadable boilerplates
- Supportive community
- Production-readiness tools
- Self-serve compliance tests
Jobs
Tasks I need to do
- View requirements
- Connect to APIs
- Manage my account
- Test my product
- Check compatibility
Pain points
Things that frustrate me
- Vague standards
- Unavailable services
- Slow response
- Lack of tools
- Moving goalposts
Gains
Benefits I'd welcome
- Self-serve review
- Accurate sandbox
- Fast, transparent support
- industry-ready scaffolding
- Community connection