Value
Fit
Customer
Services
Primary functions
- Modern management of international student applications and financial accounts
- Integrated document and communication workflows
- Batch processing for financial operations
- Role-based dashboards and reporting
- Secure data access and auditability
Pain relief
How pain is reduced
- Minimise manual, error-prone data entry processes
- Reduces reliance on outdated and unsupported systems
- Simplifies compliance with security and privacy requirements
- Automates routine workflows and approvals
- Centralises key student and financial data for easier access
Gain creators
Exciting new benefits
- Intuitive, role-based user experience
- Real-time visibility into application and payment progress
- Fast, scalable integration with systems like Pre-Departure Orientation and SAP data exports
- Secure cloud platform supporting growth and innovation
- Easier reporting and insights through Power BI and Experlogix
- Flexibility to adapt to policy and program changes over time
Jobs
Tasks I need to do
- Process and assess student applications
- Manage school placements and student services
- Track and reconcile student payments
- Communicate with agents, parents and students
- Run reports for internal and external stakeholders
Pain points
Things that frustrate me
- Time-consuming manual processes
- Disconnected systems and duplicate data entry
- Limited visibility into student or payment status
- Delayed or unclear communication workflows
- Difficulty accessing accurate, timely reporting
Gains
Benefits I'd welcome
- A single platform to manage all student information
- Real-time updates and notifications
- Reduced administrative burden
- Modern, easy-to-use interface
- Confidence in data accuracy and security